Privacy policy

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons.
If significant updates are made, we will notify you through in-app notifications, email alerts, or a notice on our website.
The “Last Updated” date at the top of this page reflects the most recent version. We encourage you to review this policy periodically to stay informed about how your data is handled.

2. Scope of This Privacy Policy

This Privacy Policy applies to all interactions you have with Yells.io — including our website, app, and any associated digital platforms. It covers all forms of personal information that we collect, store, and process in connection with your use of our Services.
“Personal information” means any data that can directly or indirectly identify you — such as your name, address, phone number, email address, or other identifiers.

3. No Data Collection from Children Under 13

Our Services are not intended for individuals under 13 years of age.
We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us personal data, please contact us immediately at support@yells.io. We will promptly delete any such information.

4.  Information We Collect

We collect information in several ways to improve your experience and deliver our Services effectively. This includes:

A.  Information You Provide Directly
  • Account Details: Name, username, email address, phone number, and date of
  • Profile Information: Profile photo, preferences, and location
  • Emergency & Contact Information: Contact details of family members, friends, or guardians (if applicable).
  • Payment Details: If you purchase a paid service, our payment partner securely collects your credit/debit card information and billing address.
  • Feedback & Support: Information shared during surveys, support requests, or communication with our team.
B.  Automatically Collected Data
  • Device & Technical Data: IP address, browser type, device identifiers, operating system, and language preferences.
  • Usage Data: Pages visited, features used, time spent, and interactions with our
  • Cookies & Web Beacons: Used to enhance performance, store preferences, and understand user You can disable cookies in your browser settings, but doing so may limit functionality.
  • Location Data: Collected through GPS or IP-based location tracking when you grant
C.  Third-Party Integrations

If you choose to connect third-party accounts (e.g., social media or other apps), we may receive limited data from those services. The use of such data is governed by their respective privacy policies.

5.  How We Use Your Information

We process your personal information to:

  • Deliver and personalize io Services
  • Create and manage your user account
  • Enhance safety, functionality, and user experience
  • Communicate important updates or support responses
  • Send newsletters, offers, or promotional materials (with your consent)
  • Conduct analytics to improve features and usability
  • Comply with legal requirements and prevent fraud
6.  Legal Grounds for Processing

We process your personal information under one or more of the following legal bases:

  • Contractual Necessity: To provide you with the Services you sign up
  • Legitimate Interests: To improve our Services, enhance safety, and maintain reliable
  • Legal Obligation: To comply with regulatory or law enforcement
  • Consent: For optional activities like marketing or data sharing with partners (you can withdraw consent anytime).
7. Sharing of Information

We do not sell or rent your personal information. However, we may share limited data in the following circumstances:

  • With Service Providers: Trusted vendors that help us operate, such as hosting, analytics, or customer support.
  • For Legal Reasons: When required to comply with applicable law, regulations, or government requests.
  • In Emergencies: To protect your safety or the safety of others.
  • With Your Consent: When you authorize us to share data with third parties (e.g., inviting contacts to join Yells.io).

All Service Providers we engage are required to protect your information and use it only for the agreed purpose.

8. Data Security

Yells.io employs robust security measures — including encryption, firewalls, and access controls  to safeguard your information from unauthorized access, misuse, or loss.

Your data is stored on secure servers located in India. If you are accessing our Services from outside India, you acknowledge that your data will be transferred and processed in India under appropriate legal safeguards. Always protect your login credentials and avoid sharing passwords with anyone.

9. Data Retention

We retain your personal information only as long as necessary to provide our Services or meet legal obligations.
Once you delete your account or request data deletion, your information will be securely removed from our systems within 12 months, unless law requires otherwise.

10. Your Choices and Rights

You can manage or opt out of communications anytime:

  • Email Opt-Out: Click the “Unsubscribe” link in promotional
  • Feature Preferences: Modify app permissions (e.g., location or notifications).
  • Data Deletion Requests: Contact support@yells.io for account or data

Please note that essential transactional or security-related messages cannot be opted out of.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us:

📧 Email: support@yells.io

🌐 Website: www.yells.io